Your Privacy Matters to Us

1. Introduction and scope

This Privacy Policy is prepared in accordance with the NDPA. It explains how KOKOBALL Technologies Limited collects, processes, stores, and protects personal data belonging to users, visitors, customers, partners, vendors, and other individuals who interact with the Platform.

2. Roles and responsibilities

KOKOBALL has appointed a Data Protection Officer (DPO) responsible for ensuring compliance with this Privacy Policy and the NDPA. All KOKOBALL employees, contractors, and partners who process personal data are required to comply with this policy and applicable data protection laws.

3. Our commitment to data protection

KOKOBALL is committed to safeguarding your personal data and processing it lawfully, fairly, and transparently. We only collect personal data that is necessary for providing our fantasy football gaming services and improving your experience on the Platform.

4. Personal data we collect

Depending on how you interact with KOKOBALL, we may collect the following categories of personal data:

a. Contact data

• Name
• Email address
• Phone number

b. Account and profile data

• Username
• Password (encrypted)
• Profile preferences
• One-time passcodes (OTP) and verification logs

c. Gameplay and usage data

• Contest participation
• Fantasy team selections
• Scores, rankings, and performance data
• App usage behavior

d. Technical data

• IP address
• Device information
• Browser type and operating system
• Time zone and approximate location

e. Financial and transaction data

• Wallet balance
• Entry fees
• Winnings and withdrawal records
• Verification information required for wallet setup

f. Marketing and communications data

• Communication preferences
• Responses to promotions or notifications

Where required, sensitive personal data will only be processed with explicit consent or where permitted by law.

5. Why we collect and use your data

We collect and process personal data to:

• Create and manage user accounts
• Enable participation in fantasy contests
• Calculate scores and determine winners
• Process wallet credits and withdrawals
• Authenticate logins with OTP and validate withdrawals
• Communicate important updates and notifications
• Improve platform performance and user experience
• Comply with legal and regulatory obligations
• Prevent fraud, abuse, and unfair play

6. Legal basis for processing

KOKOBALL processes personal data based on one or more of the following lawful grounds:

• Consent provided by the data subject
• Performance of a contract, where processing is necessary to provide our services
• Legal obligation, where required by law
• Legitimate interests, such as platform security and fraud prevention
• Protection of vital interests

7. Consent and withdrawal of consent

Where processing is based on consent, you may withdraw your consent at any time by contacting us at supportkokoball.co. Withdrawal of consent will not affect the legality of processing carried out before the withdrawal. Users who do not consent to required data processing may be unable to access certain features of the Platform.

8. Children's data

KOKOBALL is intended for users who are legally eligible to participate in fantasy gaming under Nigerian law. Where processing involves individuals under the age of 18, we require verifiable parental or guardian consent, in compliance with the NDPA.

9. Use of cookies

We use cookies and similar technologies to:

• Improve site performance and usability
• Understand user behavior
• Analyze traffic and usage patterns

You may disable cookies through your browser settings; however, doing so may limit certain features of the Platform.

10. Data sharing and disclosure

KOKOBALL does not sell personal data.

We may share personal data only when:

• Required by law or regulatory authorities
• Necessary to provide our services (e.g., payment processors, OTP delivery providers)
• Required to prevent fraud or enforce our Terms & Conditions

All third parties are required to maintain appropriate data protection standards.

11. Cross-border data transfers

Where personal data is transferred outside Nigeria, KOKOBALL ensures that:

• Adequate data protection safeguards are in place
• Transfers comply with NDPA requirements
• Appropriate agreements are executed with third parties

12. Data retention

We retain personal data only for as long as necessary to:

• Fulfill the purpose for which it was collected
• Comply with legal and regulatory obligations

When data is no longer required, it is securely deleted, anonymized, or archived in accordance with NDPA guidelines.

13. Your rights as a data subject

You have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent
• Request data portability
• Lodge a complaint with the relevant authority

Requests can be made by contacting supportkokoball.co.

14. Security measures

We implement appropriate technical and organizational measures to protect personal data against:

• Unauthorized access
• Loss or misuse
• Alteration or disclosure

We also use OTP-based verification for login and withdrawal validation to protect user accounts. However, no system is completely secure, and users are responsible for keeping their login credentials safe.

15. Complaints

If you have concerns about how we handle your personal data, you may contact our Data Protection Officer at supportkokoball.co. You also have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC).

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be published on the Platform, and continued use of KOKOBALL constitutes acceptance of the revised policy.